Delivery & Collection
Delivery Date Information
Select your preferred delivery date at checkout. All birds are dispatched fresh — never frozen — packed in an insulated box and delivered next working day, so your turkey arrives in perfect condition.
We recommend selecting 22nd or 23rd December to ensure your bird is with you in good time for Christmas. Please avoid selecting 25th December or bank holidays as there is no carrier service on those days.
Do You Deliver To My Address?
We deliver nationwide across mainland UK. Simply select your preferred delivery date at checkout and we will dispatch your bird fresh on that day for next-day delivery.
For remote Highland, island, and Northern Ireland postcodes, please get in touch before ordering and we will advise on the best option for you.
Farmgate Collection — Trembleathe Barton, Padstow
Prefer to collect in person? You are very welcome to come to the farm at Trembleathe Barton, Padstow, Cornwall. Collection dates and times are as follows:
- 22nd December: 7.30am – 5.30pm
- 23rd December: 7.30am – 5.30pm
- 24th December: 7.30am – 1.30pm
Please select Trembleathe at checkout to choose farmgate collection. Bring your order confirmation and we will have your bird ready and waiting.
When Is the Last Date to Order?
Our turkeys are in high demand and we do sell out, so we always recommend ordering as early as you can. Subject to availability, the last date for placing an order for home delivery is 21st December 2026. Collection orders can be placed up to 24th December 2026.
If you are unsure whether we still have availability, please contact us and we will do our best to help.
Order Fulfilment — Natural Weight Variation
Our birds are grown slowly and naturally, so there can be slight variation in the final weight of your turkey. We will always aim to match the size you ordered as closely as possible.
In the unlikely event that your bird is slightly larger than ordered, we will include the extra weight as our gift to you — just adjust your cooking time accordingly and check the label on the box. We will contact you in advance if there is ever a significant difference.
Email Notifications
Once your order is confirmed you will receive an email confirmation. We will also send dispatch and tracking details to your email address when your bird is on its way.
Delivery Instructions
If you would like us to leave your order with a neighbour, in a porch, or in a cool outbuilding, simply add a note in the comments field at checkout — for example 'Leave in garage' or 'Leave with number 12'. Please ensure any safe place is cool and shaded.
Missed Deliveries
If you are not home when our carrier attempts delivery, they will leave a card with details of how to rearrange. Your bird will be kept in a chilled depot. Please rearrange redelivery as quickly as possible to maintain freshness.
Changes to Your Order
If you need to change your order — size, delivery address, or collection preference — please contact us as early as possible. Once your order has been prepared and labelled for dispatch we may not be able to make changes, so please get in touch promptly.
Cancellations
If you need to cancel your order, please contact us as soon as possible. Cancellation requests received after 15 December 2026 may not be possible as birds will have been prepared to order.
Tracking Your Order
Tracking details will be sent to your email address once your order has been dispatched. If you have any concerns about your delivery, please contact us directly and we will look into it straight away.
Any Questions?
We are always happy to help. Contact us at info@banburysturkeys.co.uk or visit us at Trembleathe Barton, Padstow, Cornwall.
Find Us
Trembleathe Barton, Padstow, Cornwall